Before Smartrek’s equipment was installed, JEA would respond to a drop in pressure at their vacuum pump system. A dedicated team would be promptly dispatched to the pumping station, armed with a valve to close off the mainlines leading to the station. Their mission? To pinpoint the exact location of the major leak.
The team would walk to each connection of the smaller branches and shut off these smaller lines one by one.
Once the branch was identified, the team would embark on a street exploration, relying on their keen ears to detect the telltale sound of a leak. This meticulous process, carried out by a crew of 2 to 4 skilled individuals, could span anywhere from 2 to 6 hours.